Here are some questions our customers often ask us. If you cannot find the answer to your question after browsing our website, please feel free to send us your question so that we can answer it by filling out the Contact Us form.
How do I know if I need a new roof?
We recommend a visual inspection of the roof. If there are any signs of curling, blistering, or missing shingles it would be wise to call a roofing professional for a more thorough inspection.
What are the dark streaks on my roof?
The dark streaks are a type of algae that lives off the minerals in some types of roof shingles. Algae thrives in moisture, so it’s seen most often on shaded or north facing roof slopes that don’t get a lot of direct sun.
What are ice dams and how will they affect my roof?
Ice dams occur in cold weather climates when there is heat buildup in the attic space of your home. Ice damming can cause leaks and damage to the sheeting of your roof in addition to the interior drywall if not corrected. Ice dams occur due to inadequate attic insulation and improper ventilation.
What causes condensation on my windows?
Condensation is actually caused by the moisture content in your home. Many things such as cooking, showers, and humidity settings can cause moisture to build up resulting in condensation forming on your windows.
How do I know if I have enough ventilation?
Ventilation is critical to a well-balanced system in your home. The best way to know if you have enough ventilation is to consult with a local professional who is accredited in this area of construction. Things they should be looking at are intake and exhaust venting in addition to levels of attic insulation.
How does the weather effect the scheduling of my project?
We always call the day before the crew is scheduled to start the work. If it rains the day the project is supposed to begin, we will call the customer in the morning to inform them the crew cannot start.
How does the weather effect my project?
In the event of inclement weather where our crews have to stop the work, M&M will leave your project/property well protected and water tight.
When will the work on my home begin?
On the day you sign the contract, you will be given an estimate install date. You can also always contact your sales consultant.
How does the scheduling process work?
We always call the homeowner the day before the crew is scheduled to start the work.
If I’m having multiple projects done, how does the scheduling work?
M&M tries to schedule multiple projects as close as possible, please feel free to ask the office when they call to schedule your project.
Will M&M work with my insurance company?
Yes. M&M works with all insurance adjusters to comprehensively diagnose what issues have occurred due to storm damage at your home. From start to finish M&M can work with your insurance company to get your home back to its original condition.
Will the crew need to use my electric/bathroom, will they need to come inside, will I need to be home for the work?
You do not need to be home for the project to begin and there is nothing you will need to provide for our crews.