Crete, IL, April 4, 2018-M&M Home Remodeling Services of Crete, IL received a 2018 Guildmaster Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry.
Since 2005, GuildQuality, an Atlanta-based third-party customer satisfaction software surveying company, has powered the Guildmaster Award to recognize and celebrate home building, remodeling, and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada.
Out of 600+ eligible applicants, M&M Home Remodeling Services is one of 300+ businesses within the residential construction industry recognized by GuildQuality for consistently delivering superior customer care.
In determining which businesses received the 2018 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates, and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to friend and the percentage of customers who responded.
M&M Home Remodeling Services achieved a recommendation rate of 90% or above from their customers surveyed by GuildQuality.
“We’ve made it our business to create a culture that places customer satisfaction at the top of our priority list”
For more on the 2018 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/.
About M&M Home Remodeling Services
In business since 1976, M&M Home Remodeling Services is your local expert for roofing, siding, window, soffit, fascia and gutter needs. We are a family owned and operated company, meaning our knowledge has been passed down through generations in order to give our customers the very best experience possible. For more information about M&M Home Remodeling Services, visit www.m-mcorp.com.
Over 2,500 residential construction professionals rely on GuildQuality’s customer satisfaction surveying software to help them deliver exceptional customer service and get the recognition they deserve for their commitment to quality. Join GuildQuality’s community of quality today and see your company through your customers’ eyes. For more information about GuildQuality, visit www.guildquality.com.QuildQuality Roofers